Terms & Conditions & PDPA Compliance Notice

1. Terms & Conditions of Service

Welcome to HireSense Recruitment Platform. By creating an account or accessing our platform, you agree to comply with and be bound by the following Terms & Conditions.

1.1 Account Registration & One-Time Password (OTP)

To register an account on HireSense, you must provide accurate, complete, and current information. Account verification requires a valid email address through an automated One-Time Password (OTP) dispatch process.

• You are responsible for maintaining the confidentiality of your account credentials.
• Each user is allowed one primary candidate or employer account.
• Unverified accounts may be restricted from submitting job applications or posting vacancies.

1.2 AI Resume Screening & Match Scoring Evaluation

HireSense utilizes advanced artificial intelligence (Anthropic Claude AI models) to extract resume content, analyze skills, evaluate career experience, and compute non-binding job match scores.

• AI Match Scores are generated solely as supplementary screening assistance for prospective employers.
• Scores and automated assessments do not constitute a guarantee of employment, interview invitation, or final hiring decision.
• Candidates retain full control over uploaded resumes and default profile attachments.

1.3 Candidate & Employer Conduct

Users agree not to submit misleading resume documents, fraudulent job postings, or engage in unauthorized access attempts. HireSense reserves the right to suspend accounts violating these standards.

2. Personal Data Protection Act 2010 (PDPA) Compliance Policy

In accordance with the Personal Data Protection Act 2010 ("PDPA") of Malaysia (Act 709), HireSense is committed to safeguarding your personal data and respecting your privacy rights.

2.1 Collection of Personal Data

When you register as a Candidate or Employer, HireSense collects personal information including but not limited to:

• Full Name, Email Address, and Account Credentials
• PDF Resume documents, employment history, skills, education, and portfolio details
• Employer company names, department categories, and recruiter contact details

2.2 Purpose of Data Collection & Processing

Your personal data is processed strictly for the following purposes:

• Facilitating recruitment matching between candidates and active job openings.
• Generating AI resume summaries, skills extraction, and job match evaluations.
• Delivering automated OTP security verification emails and questionnaire screening notifications.
• Managing your candidate profile and active job application history.

2.3 Disclosure to Third Parties

Your personal data and uploaded resumes will only be disclosed to registered employers whose job postings you explicitly apply for. We do not sell, rent, or trade personal data to third-party marketers.

2.4 Data Subject Rights under PDPA 2010

Under the Malaysian PDPA 2010, you hold the following rights regarding your personal data:

• Right of Access & Correction: You may view and update your profile details and saved default resume anytime via Profile Settings.
• Right to Deletion: You may permanently erase your account and all associated application data using the Account Deletion feature in your profile.
• Right to Withdraw Consent: You may withdraw your consent for data processing by closing your candidate account.